Free Sample Program
At The Apothecary Tea, we take immense pride in the exceptional purity, quality, and small-batch processing of our ingredients. Because our botanical products are entirely natural and carefully handled to maintain their integrity, we cannot accept returns, exchanges, or issue refunds if a product does not suit your personal taste, match your expectations, or yield your desired results.
Due to the sensitive nature of our inventory, any returned item cannot be resold or repurposed and must be discarded. To avoid product waste and to ensure you feel entirely confident in your purchase, we invite you to take advantage of our Free Sample Program.
We encourage all new and returning customers to try our products before committing to a full-sized order. This program is designed to give you peace of mind, allowing you to experience the flavor, aroma, and quality of our teas and apothecaries completely risk-free.
How Our Free Sample Program Works
* Select Your Samples: Browse our collection and add up to three complimentary samples to your cart per order.
* Annual Limit: To ensure all customers get a fair turn, samples are limited to one per unique product per calendar year, per household.
* 100% Free Shipping: Both the samples and the shipping are completely free of charge.
* Shop with Confidence: Once you find the blend that works perfectly for you, you can return to our shop to order your full-sized selection with absolute certainty.
* Please be reminded that a "SAMPLE" is not a trial. Our samples are intended only for you to experience and see if a product agrees with your body and/or taste preferences prior to purchasing. As with all products, individual results will vary.
Fair Use & Abuse Prevention Policy
To ensure this program remains available and fair for everyone, we actively monitor orders for duplicate details.
* One Account Per Person: Creating multiple accounts or using different email addresses to bypass sample limits is strictly prohibited.
* Household Limits: We limit sample shipments to one per unique household or physical address per year for the same product, regardless of the name on the account.
* Order Cancellation: We reserve the right to cancel any sample order, deactivate accounts, or block addresses if we detect fraudulent activity or attempts to exploit this program.
* Non-Transferable: Samples have no cash value, cannot be resold, and are non-transferable.
Thank you for supporting our commitment to pure ingredients, sustainable practices, and conscious consumption. If you have any questions about our ingredients or need help choosing a sample, please reach out to our team at whole.holistic.living@gmail.com .