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Frequent Asked Questions

Privacy Policy for The Apothecary Tea

Last Updated: July 17, 2026

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Welcome to The Apothecary Tea. We value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, theapothecarytea.com or make a purchase from us.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website.

  • Personal Identifiers: Name, billing address, shipping address, email address, and phone number.

  • Payment Information: Payment card numbers and transaction details. Note: All payments are securely handled through our third-party processors. We do not store your raw credit card information on our servers.

  • Account Credentials: Usernames and passwords if you choose to create a customer account with us.

  • Automated Data: IP addresses, browser types, operating systems, and website tracking behavior collected automatically via Wix cookies and analytics tools.

2. How We Use Your Information

We use the data we collect to run our daily operations and give you the best possible shopping experience. Specifically, we use your information to:

  • Process, fulfill, and ship your orders for teas and accessories.

  • Manage your customer account and order history.

  • Respond to customer service inquiries, comments, or issues.

  • Send you promotional newsletters, discount codes, or updates if you choose to opt-in.

  • Analyze site traffic to improve our store layout, products, and overall user experience.

3. Sharing Your Information

We do not sell your personal information to third parties. We only share data with essential third-party service providers who help us run our business:

  • E-commerce Platform: Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to sell our products to you. Your data may be stored through Wix’s data storage, databases, and the general Wix applications on secure servers behind a firewall.

  • Fulfillment & Shipping: Courier services [e.g., USPS, UPS, FedEx] receive your delivery details to drop off your orders.

  • Legal Obligations: We may share info if required by law, court orders, or to protect the safety and rights of our business and users.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and tracking pixels to remember your preferences and keep track of items in your shopping cart. Because our site is hosted on Wix, specific essential, functional, and analytical cookies are placed on your browser automatically. You can manage or disable cookies through your individual browser settings; however, disabling them may limit your ability to use certain features on our storefront.

5. Data Retention

We retain your personal data only as long as necessary to fulfill your orders, manage your account, or satisfy legal, accounting, and tax requirements.

6. Security of Your Information

We implement standard physical and electronic security measures to safeguard your data. Wix secures our site with HTTPS / TLS encryption to protect your data during transactions. However, please note that no data transmission over the internet can be guaranteed 100% secure. You share your data with us at your own risk.

7. US State Privacy Rights

Depending on your state of residence (such as California, Virginia, Colorado, or others), you may have specific data protection rights under state privacy acts. These rights typically include:

  • The right to request access to the specific pieces of personal data we have collected about you.

  • The right to request that we correct or delete your personal information.

  • The right to opt-out of marketing emails by clicking the "unsubscribe" link at the bottom of any email we send.

  • The right to non-discrimination for exercising your privacy rights.

To make a privacy request, please contact us using the information in Section 10.

8. Children’s Privacy

Our website is intended for adults. We do not knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately from our servers.

9. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in our business practices or legal obligations. We will notify you of changes by updating the "Last Updated" date at the top of this page.

10. Contact Us

If you have questions, comments, or complaints regarding this Privacy Policy or our data management, please contact us at:

The Apothecary Tea

Email: whole.life.living@gmail.com

 

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Terms and Conditions

Last Updated: July 17, 2026

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Welcome to The Apothecary Tea (theapothecarytea.com). By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following terms. Please read them carefully.

1. Eligibility & Account Security

  • You must be at least 18 years old to make a purchase on this website.

  • If you create a customer account, you are responsible for maintaining the confidentiality of your login details.

  • We reserve the right to terminate accounts or refuse service at our sole discretion.

2. Products and Pricing

  • All descriptions, images, and prices of our teas and accessories are subject to change at any time without notice.

  • We make every effort to display product colors and packaging accurately, but cannot guarantee your monitor's display will match perfectly.

  • We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

3. Orders, Payments, and Billing

  • By placing an order, you agree to provide current, complete, and accurate purchase and account information.

  • We reserve the right to refuse or cancel any order you place with us (e.g., in the event of suspected fraud or inventory errors).

  • Payments are securely processed at the time of purchase via Wix’s third-party payment gateways.

4. Intellectual Property

  • All content on this website—including text, graphics, logos, images, product names, and digital downloads—is the exclusive property of The Apothecary Tea.

  • You may not use, copy, reproduce, or distribute any of our intellectual property without our express written permission.

5. Disclaimer of Warranties; Limitation of Liability

  • Our website and products are provided on an "as is" and "as available" basis.

  • The Apothecary Tea does not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

  • In no case shall our business, directors, or employees be liable for any injury, loss, claim, or direct/indirect damages arising from your use of our service or products.

6. Governing Law

  • These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of [Insert Your State Name, e.g., New York], United States.

7. Changes to Terms

  • We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates to our website. It is your responsibility to check this page periodically for changes.

  • Contact Information

Questions about the Terms and Conditions should be sent to us at whole.holistic.living@gmail.com 

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